What information we collect and how it's used.
Last updated: August 24, 2026
We collect account and contact details you provide directly, order history, and browsing/device data via cookies. Payment information is handled by our payment processor and is not stored on our servers.
We use your information to fulfill orders, provide account support, verify research-use eligibility where required, and — with your consent — send marketing communications you can opt out of at any time.
We use cookies to keep you signed in, remember your cart, and understand site usage.
We share information only with shipping carriers, payment processors, and compliance partners as required to fulfill your order. We never sell your information to third parties for marketing.
We use industry-standard safeguards to protect your information from unauthorized access.
We retain account and order information for as long as your account is active and as required by law.
You may request access to, correction of, or deletion of your personal information at any time, and may opt out of marketing emails using the unsubscribe link in any message.
This site is not intended for use by anyone under 18, given the regulated nature of research compounds.
We may update this policy from time to time; material changes will be reflected on this page.
Questions about this policy can be sent to info@primordialsciences.com.
